89pkr is Pakistan's leading online cricket betting and casino platform — and we take our duty of care seriously. Every feature, every limit tool, and every support channel on this platform exists to make sure gaming stays fun, controlled, and never becomes a problem in your life.
At 89pkr, we believe that cricket betting, PSL wagers, and casino entertainment are genuinely enjoyable activities — when done responsibly. The thrill of watching Babar Azam smash a six while your bet is live, or hitting a streak on a slot, is something hundreds of thousands of Pakistani players enjoy every week without any issue.
But we also know that gambling can become a problem for some individuals. That is why 89pkr has built a comprehensive responsible gaming framework — not just because our international gaming licence requires it, but because it is simply the right thing to do. We want every Member from Karachi to Peshawar to have a safe, enjoyable, and sustainable experience on our platform.
This page outlines all the tools, policies, and support channels available to you. Please read it carefully and do not hesitate to use any of these resources — that is exactly what they are there for.
All of these tools are available inside your 89pkr account settings. They are free to use and take effect immediately.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly — increases take 24 hours to activate, giving you time to reconsider.
Cap the amount you are allowed to lose over a set period. 89pkr will automatically restrict further play once your loss limit is hit. This is one of the most effective tools for keeping your gaming within a budget you are genuinely comfortable with.
Set a maximum session duration after which you will be automatically logged out. You can also enable on-screen session time rem inders at 30-minute or 60-minute intervals so you always stay aware of how long you have been playing.
Need a short break? Apply a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time your account is suspended for all gaming activity. You can still access your account to withdraw funds, but no bets or deposits are permitted.
If you feel you need a longer break, you can self-exclude your 89pkr account for a minimum period of six months, or permanently. Self-exclusion is irreversible during the chosen period. We will also flag your details to prevent re-registration during the exclusion window.
Enable reality check notifications that pop up at intervals you choose during an active session. Each reminder shows your session duration and net win or loss so far, giving you a clear, honest picture of your current gaming session in real time.
How to access your tools: Log in to your 89pkr account → Go to "Account Settings" → Select "Responsible Gaming". All limit tools and self-exclusion options are listed there. Changes to deposit and loss limits take effect instantly when reducing, and after a 24-hour cooling period when increasing. If you need assistance activating any tool, our 24/7 live chat support is always available.
Self-exclusion is a serious and effective tool. If you believe gaming is negatively affecting your daily life, finances, or relationships, please follow these steps without hesitation. There is no shame in taking control — it is the responsible thing to do.
Visit 89pkr.bet and sign in using your registered credentials. If you cannot log in, contact our 24/7 live chat support directly — they can initiate self-exclusion on your behalf after identity verification.
Click on your profile icon in the top right corner of the platform and select "Account Settings" from the dropdown menu.
Inside Account Settings, locate the "Responsible Gaming" tab. This is where all your player protection tools are centralised, including the self-exclusion option.
Select your preferred exclusion duration — 6 months, 12 months, 3 years, or permanent. Read the confirmation carefully, then confirm your selection. The exclusion takes effect immediately.
You will receive an email confirmation of your self-exclusion. Our responsible gaming team may reach out within 24 hours to check in and provide additional support resources if needed.
| Exclusion Type | Duration | Reversible? |
|---|---|---|
| Short-Term Break | 24 hours – 30 days | No (during period) |
| Medium Exclusion | 6 months | No |
| Long Exclusion | 12 months | No |
| Extended Exclusion | 3 years | No |
| Permanent Exclusion | Indefinite | Permanent |
Important: Once self-exclusion is activated, 89pkr will take all reasonable steps to prevent you from re-registering or accessing the platform during the exclusion period. Any winnings accumulated after self-exclusion has been applied will be voided. Pending withdrawal requests at the time of exclusion will still be processed normally.
If you are struggling and need to speak to someone right now, our 24/7 live chat team is trained to handle responsible gaming concerns with full confidentiality and empathy.
Live Chat: Available 24/7 on the 89pkr platform
[email protected] — Subject: Responsible Gaming Request
Problem gambling can affect anyone. Knowing the signs early makes it far easier to take action before it seriously impacts your life.
Continuing to bet after losing, with the aim of winning your money back. This is one of the clearest early indicators of problem gambling behaviour.
Spending significantly more time gaming than you originally planned, and consistently missing the moment to stop.
Betting money that was intended for household expenses, rent, utility bills, or family needs in Karachi, Lahore, or wherever you are based.
Concealing the amount of time or money you spend on gaming from family members, friends, or colleagues around you.
Feeling anxious, irritable, or depressed when you are not gambling, or using gambling as a way to escape stress or negative emotions.
Borrowing money from family, friends, or taking loans specifically to fund your gambling activity is a serious red flag that requires immediate action.
If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to activate a cooling-off period or self-exclusion immediately, and to reach out to our support team or a professional counselling service. Taking action early makes an enormous difference.
Honest answers to these questions can help you assess whether your gaming habits are still healthy and under your control.
This is a self-assessment tool only and does not constitute a clinical diagnosis. If your answers concern you, please activate your responsible gaming tools in your 89pkr account settings or contact our support team via live chat at any time.
The vast majority of 89pkr Members enjoy cricket betting and casino games as a fun, social pastime. Here are some straightforward habits that keep it that way.
89pkr enforces a strict minimum age of 21 years for all Members. This is a non-negotiable condition of our international gaming licence and a core part of our responsible gaming commitment.
All new registrations are subject to mandatory age and identity verification before deposits or gameplay are permitted. Documents required for verification may include a valid CNIC, passport, or other government-issued identification.
If 89pkr determines at any point that a Member is under 21 years of age, the account will be suspended immediately, all funds will be frozen pending investigation, and the matter will be escalated to the relevant regulatory authority.
If you are concerned that a minor in your household may be accessing online gambling platforms, we recommend implementing parental control software on shared devices. Several free and paid tools are available to restrict access to gambling websites.
If you believe a minor has opened or is using an 89pkr account, please contact our support team immediately via live chat or at [email protected] so we can investigate and take action without delay.
89pkr operates under an internationally recognised gaming licence. Responsible gaming compliance — including age verification, self-exclusion, player protection tools, and regular audits — is a mandatory condition of maintaining that licence. Our responsible gaming practices are reviewed regularly by our licensing authority.
Cricket betting, live casino, PSL season wagers — all of it is more fun when you are playing within your limits. Set up your responsible gaming tools today, or explore everything 89pkr has to offer. Remember: 21+ only, and always play responsibly.